Oliver leads a cross-industry solutions team focused on identifying market and technology trends, their impact to customer interactions with the consumer and bringing new capabilities to market through organic development, strategic and partnerships. He manages a portfolio of consumer engagement solutions such as loyalty and offer management, marketing automation and analytics, mobile applications, voice of the consumer, and conversational ordering with a bias towards data-driven capabilities. Prior to this role, he led NCR’s Hospitality Industry Solutions Group. He has more than 20 years of experience and prior to NCR he held analytics roles with brands such as TGIFridays, Cox Automotive and Sun Microsystems. He holds both a Bachelors and a Masters of Science in Industrial and Systems Engineering from the University of Florida, and is a Masters of Analytics candidate at the Georgia Institute of Technology.